Careers

We’re hiring:

 

Sales Representative

About Us

Our strength is our people: At Slavin Raphael we are always focused on providing an exceptional service to customers we serve. That dedication has helped the company to remain the number-one Premier Fashion Agency in the apparel and footwear industry in Canada. Our office and showrooms are located in the Yorkdale area of Toronto. We are proud of our close-knit people environment and are looking for an energetic individual who has the required skills to fill the position responsibilities and the attitude and personality to mesh with the other team members

We are looking for an experienced Sales Representative to join our team. The Sales Representative is responsible for the growth, profitability, and account penetration in the whole of Canada. They will be managing existing accounts and securing new ones. This position requires travel within Canada and potentially to the USA. This in-house position is based in our Toronto office.

CORE FUNCTION: 

  • Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business.
  • Services and supports customers through phone calls and store visits including product knowledge presentations.
  • Coordinates sales effort with marketing, sales management, accounting and logistics functions.
  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Participates in trade shows and conventions.

REPORTING: 

  • Reports directly to the Brand Sales Manager.

QUALIFICATIONS: 

  • Must possess 1 to 5 years business development experience, more specifically managing client accounts in the fashion distribution industry.
  • Fluent in English. French will be an asset
  • Must be a self-starter, results-orientated and able to work both independently and within a team environment.
  • Must possess excellent verbal and written communication skills.
  • Proficiency in using Microsoft Office Suite applications and contact management software.
  • Must possess a valid driver’s license

COMPENSATION:

  • Competitive Salary
  • Start as soon as possible
  • Product training provided

S+R would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we received we may only be able to respond directly to those candidates being selected for an interview.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.

Apply

 

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Customer Service Representative

About Us

Our strength is our people: At Slavin Raphael we are always focused on providing an exceptional service to customers we serve. That dedication has helped the company to remain Canada’s number-one Premier Fashion Agency in in the apparel and footwear industry. Our office and showrooms are located in the Yorkdale area of Toronto. We are proud of our close-knit people environment and are looking for an energetic individual who has the required skills to fill the position responsibilities and the attitude and personality to mesh with the other team members.

Reporting to the Director of Operations, Slavin Raphael Distribution, distributors for Tiger of Sweden and Ted Baker, London, the function of this position is to provide customers with quality service. As the Order Fulfillment Specialist, you are responsible for ensuring that all customer orders are received, logged, processed and shipped in a timely manner. Working with the Sales and Supply Chain teams, you will coordinate the flow of customer orders from receipt and confirmation, through order entry, tracking order status, document preparation and shipping to invoicing and communicating with customer regarding delivery tracking, as well as responding to all related internal and customer enquiries.

RESPONSIBILITIES

  • Provides exceptional customer service to internal and external customers in a timely manner
  • Builds and grows loyal customer relationships
  • Responds to all inquiries, provides quotations and takes/manages orders
  • Liaises with customers to provide information about stock, such as specifications, pricing, delivery dates and shipping info
  • Conducts computer and physical stock check, ensuring accurate information is given to customers
  • Liaises with the warehouse to expedite customer orders
  • Resolves invoicing problems
  • Checks the Credit Hold list to determine status of customer’s credit
  • Communicate with outside Sales Representatives to provide information pertaining to customers, quotes, inventory, etc. Able to work proactively with the customer/sales representatives to grow sales by promoting the product offering
  • Assist with preparation of new sales samples and launch of new season
  • Assist with end of the season sample sale
  • Performs other tasks as assigned by management

CORE COMPETENCIES REQUIRED:

  • Accountability and Dependability
  • Adaptability/Flexibility
  • Communication
  • Decision Making and Judgment
  • Energetic
  • Planning and Organizing
  • Problem Solving
  • Results Focused
  • Teamwork

REQUIREMENTS:

  • Minimum 1-2 years of Customer Service experience in apparel/footwear
  • Strong written and verbal skills to communicate with all levels of the organization and its executive team
  • Proficient with MS Office Suite (Outlook, Word, Excel) and Inventory Management Software is a plus, not required
  • Attention to details
  • Excellent organizational, analytical and planning skills
  • Able to maintain filing systems, databases and basic record managements
  • Superior telephone manners and strong interpersonal skills
  • Ability to prioritize and follow through on tasks to completion
  • Experience in shipping and coordinating with the warehouse an asset
  • French an asset

We offer an excellent compensation and benefits package and an opportunity to learn, grow and contribute in a stimulating, fast-paced environment. If you are ready for a dynamic career, we look forward to challenging you.

S+R would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.

No telephone calls please.

Apply

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Receptionist and Administrative Assistant

About Us

Our strength is our people: At Slavin Raphael we are always focused on providing an exceptional service to customers we serve. That dedication has helped the company to remain Canada’s number-one Premier Fashion Agency in in the apparel and footwear industry. Our office and showrooms are located in the Yorkdale area of Toronto. We are proud of our close-knit people environment and are looking for an energetic individual who has the required skills to fill the position responsibilities and the attitude and personality to mesh with the other team members.

Reporting to the Office Manager, the individual will provide exceptional customer service to both internal and external customers in a courteous, prompt and professional manner. You will also provide a high level of support to the senior management and assist various departments with administrative tasks

Key responsibilities

  • Promptly and professionally answer and direct incoming telephone calls
  • Greet visitors in a pleasant and professional manner
  • Sort and redirect incoming mail on a daily basis
  • Prepare and send mail via courier services as requested
  • Provide support to the President with regards to his administrative responsibilities
  • Plan and coordinate cost-effective and sometimes complex domestic and international travel arrangements and itineraries for individuals and groups
  • Coordinate trade shows
  • Schedule internal and external meetings
  • Other administrative duties, such as filing, track employees’ attendance, order office and kitchen supplies and business cards
  • Maintain general organization and tidiness of the office and kitchen area

Qualifications and Experience Required

  • Post-secondary education preferred
  • Must have at least 2 years of related work experience
  • Proven ability to deal with confidential materials with a high degree of discretion
  • Proficient with MSOffice ( Excel, Word, Outlook)
  • Strong organizational, priority setting and communication skills
  • Self-starter with strong customer service skills
  • Must be able to function effectively in a result-oriented, fast-paced, deadline-driven environment
  • Competitive attitude with a drive to succeed

What we offer

  • Salary depending on experience
  • Health and Dental benefits
  • TTC Accessible
  • Fast paced, exciting work culture
  • Be an integral part of a great well-established company

S+R would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.

No telephone calls please.

Apply

 

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Marketing & Graphic Design Intern

 

We are looking for a Fall 2018 Marketing Intern that is extremely motivated and excited to help with various tasks, as well as provide creative input that will make an immediate impact. We are constantly working on new ideas and thrive in a fast-paced environment. This role will provide great experience and exposure to various channels of fashion industry.

Position Type: Part-time, Internship

 

Responsibilities

  • Assist marketing team with planning and executing campaigns.
  • Coordinate stylist appointments and media pulls.
  • Create social contents, e-blast, promotional materials, brochures, and others.

Qualifications

  • Currently enrolled in a post-secondary Marketing, Fashion Management, or related program
  • Intermediate Adobe Suite skills – Photoshop, Illustrator, InDesign, and others.
  • Intermediate Photography skills.
  • Intermediate Microsoft Skills – Excel, Powerpoint, Word, and others.
  • Weekly commitment of 14 hours.

S+R would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.

No telephone calls please.

Apply